JetBlue Airways offers a flexible flight change policy with the following features:
1. Change Fees: JetBlue does not charge a fee to change your flight. You will only need to pay any difference in fare if the new flight is more expensive.
2. Fare Difference: If the new flight you choose has a higher fare than the original, you’ll be responsible for paying the difference. If it’s lower, you’ll receive a travel credit for the fare difference.
3. Blue Basic Fares: For Blue Basic fares, which are JetBlue’s lowest fare option, changes are allowed but are subject to the same fare difference rules. Additionally, Blue Basic tickets are not eligible for refunds or cancellations.
4. Same-Day Changes: JetBlue allows same-day changes for a fee, but this option is only available for certain fare classes and is subject to availability.
5. 24-Hour Rule: JetBlue allows you to make changes or cancel your flight within 24 hours of booking for a full refund, as long as the flight is booked at least 7 days before departure.
6. Travel Credits: If you cancel a flight or change it and end up with a lower fare, you’ll receive a travel credit that can be used for future JetBlue travel. This credit typically expires one year from the original booking date.
7. Online Changes: You can make changes to your booking via JetBlue’s website or mobile app.
8. International Travel: The general change policies apply to international flights as well, but it’s a good idea to check for any specific rules that might apply to international travel.
For the most current and detailed information, checking JetBlue’s official website or contacting their customer service is recommended.
JetBlue Flight Change Policy for Standard Tickets
For standard tickets:
- Blue, Blue Plus, Blue Extra, and Mint Fares: No change fee applies if changes are made up to the day before departure.
- Blue Basic Fares: A change fee will apply, in addition to any fare difference:
- USD 100 per passenger for travel within North America, Central America, and the Caribbean.
- USD 200 per passenger for other routes.
Changing Flight Dates and/or Destination
When changing your flight date or destination:
- You will need to pay the fare difference if the new ticket is more expensive.
- If the new ticket is less expensive, the difference will be credited to your account.
- Changes can be made online through Manage Trips if you bought your ticket directly from JetBlue, or by calling JetBlue at +1-800-JETBLUE, with a USD 25 service fee per passenger for phone changes.
- For nonrefundable tickets and uncertain travel dates, you can apply for a JetBlue Travel Bank Credit, typically valid for 12 months from issuance.
Same-Day Flight Change Policy
For same-day flight changes:
- Blue, Blue Plus, and Mint Fares: A flat fee of USD 75 applies without any additional fare difference.
- Mosaic Members and Blue Extra Fares: Same-day changes are free.
Same-Day Switch Details
- Switches can be made on the day of travel, starting at midnight in the departing flight’s time zone.
- You can switch to an earlier or later flight on the same day and between the same city pairs or nearby airports.
- Mosaic members can make same-day switches starting 24 hours before their original flight without any fees.
- Refundable fares and TrueBlue redemption bookings also qualify for same-day switches.
- For interline bookings, contact JetBlue to verify eligibility for same-day switches.
Airport Options for Rebooking
You can rebook your flight to nearby airports if traveling to or from the following cities:
- Boston: Worcester Regional (ORH), Providence T.F. Green (PVD), Boston Logan International (BOS)
- Buffalo: Greater Rochester International (ROC), Buffalo/Niagara International (BUF)
- Los Angeles: Ontario International (ONT), Los Angeles International (LAX), Hollywood Burbank (BUR)
- Philadelphia: Philadelphia International (PHL), Newark Liberty International (EWR), Baltimore/Washington International (BWI)
- Tampa Bay: Tampa International (TPA), Sarasota Bradenton International (SRQ)
- London: London Heathrow (LHR), London Gatwick (LGW)
- New York: Westchester County (HPN), Stewart International (SWF), Newark Liberty International (EWR), LaGuardia (LGA), John F. Kennedy International (JFK)
- San Francisco: San Jose Norman Y. Mineta International (SJC), San Francisco International (SFO)
- Texas: Austin-Bergstrom International (AUS), San Antonio International (SAT)
- Chicago: General Mitchell International (MKE), Chicago O’Hare International (ORD)
- North Carolina: Charlotte-Douglas International (CLT), Asheville Regional (AVL)
- South Florida: Palm Beach International (PBI), Miami International (MIA), Fort Lauderdale-Hollywood International (FLL)
- Washington D.C.: Washington D.C. Reagan International (DCA), Baltimore/Washington International (BWI)
Same-Day Standby Travel
For same-day standby travel, you can opt for an additional fee of USD 75 with no fare difference. Eligibility requires you to already have a seat on the airline and be willing to stand by for a seat on any sold-out flight on the same day and between the same cities as your original booking.
Points to Remember
- Standby Travel Fee: The fee to be listed for standby travel is USD 75 for all fare types except Blue Extra.
- Refund Policy: The standby travel fee is refundable if a confirmed seat is not secured.
- Standby Listing Requirements:
- You must list for standby travel at the airport; it cannot be done online or by phone.
- Travel must be between the same city pairs.
- If you were booked in an Even More Space seat and switch to standby, the seat fee will not be refunded.
- There must be multiple flights departing from your city for eligibility.
- Mint passengers can only travel standby on a Mint seat (if available) for USD 75. If assigned a core seat, the Mint experience fee will not be refunded.
- To list for standby, only one passenger per booking needs to be present at the airport. However, all passengers must check in separately.
- Mosaic Members and Refundable Fares: Mosaic members and those with refundable fares do not have to pay to list for standby travel.
JetBlue Flight Change Policy for Mosaic Members
- Change Fees: Mosaic members, including their travel companions, are exempt from all change fees, including those for same-day switches.
JetBlue Change Fees
- Phone Changes: A service fee of USD 25 per passenger applies to changes made by phone, in addition to any change fees.
- Change Fees for Blue Basic Fares:
- USD 100 per passenger for travel within North America, the Caribbean, and Central America.
- USD 200 per passenger for other routes.
- Same-Day Change Fees:
- USD 75 for Blue, Blue Plus, and Mint fares.
- No fee for Mosaic members and Blue Extra fares.
Tips for Managing Flight Changes
- Phone Changes: Have the following information ready:
- Flight confirmation number
- Flight number
- Travel date(s)
- Passenger’s date of birth and contact details
- Online Changes: Have the following information ready:
- Confirmation code
- Last name
- City of origin and destination
- Restrictions: Online changes are not possible if:
- You used a JetBlue voucher or travel certificate.
- A special service request was made.
- Your return flight differs from the original booking city.
- The ticket was purchased from a third party.
In these cases, contact JetBlue directly or the third party from whom you purchased the ticket.
JetBlue Change Flight Policy for Non-Refundable Fares
- General Policy: All fares, including non-refundable ones, can be changed without a penalty except for Blue Basic fares.
- Booking Cancellation: Bookings made 7 or more days before departure can be canceled without penalty within 24 hours of booking.
- Blue Basic Fares: Can be changed for a fee of USD 100 for North America, Central America, and the Caribbean, or USD 200 for other routes (plus any fare difference).
- Other Fares: Only the fare difference applies for Blue, Blue Plus, Blue Extra, and Mint fares.
JetBlue Change Policy for Refundable Fares
Refundable JetBlue fares can be changed or canceled before the scheduled departure time. If you cancel a refundable fare, the value will be credited to a JetBlue Travel Credit, which you can use for future travel on JetBlue. Note that these credits cannot be used to pay for:
- Even More Space seats
- Baggage fees
- Unaccompanied Minor fees
- Pet fees
If you do not change or cancel your refundable ticket before the departure time, the full value of the ticket will be converted into a JetBlue Travel Bank Credit for future use. Refundable fares are available only on select routes and flights.
Flight Change Policy for Canceled Flights
If JetBlue cancels your flight, you have the following options:
- Take the next available flight at no extra charge
- Request a Travel Bank credit
- Request a refund if the flight cannot be rebooked within 2 hours
If your flight is canceled within 4 hours of its scheduled departure, you may be entitled to compensation if:
- The cancellation is due to a controllable issue within JetBlue’s control
- No alternative transportation is available within 1 hour of the scheduled departure
Compensation amounts are as follows:
- USD 50 travel credit if alternative transportation is available within 4 hours
- USD 100 travel credit if alternative transportation is available after the scheduled departure time
Flight Change Policy for Delayed Flights
If your flight is delayed due to a controllable issue within JetBlue’s control, you are entitled to compensation toward future travel on JetBlue:
| Flight Delay Period | Compensation |
|---|---|
| 3 to 3.59 hours | USD 50 |
| 4 to 4.59 hours | USD 100 |
| 5 to 5.59 hours | USD 150 |
| 6 hours or more | USD 200 |
JetBlue Flight Change Policy for COVID-19
To find real-time travel and entry requirements, including travel restrictions and testing requirements, visit JetBlue’s COVID-19 Info Hub page. Enter your travel details to get the most current information.
How to Change Your JetBlue Flight Booking
You can change your JetBlue flight booking in the following ways:
- Direct Purchase: If you bought your ticket directly from JetBlue, you can change it:
- Online via Manage Trips (retrieve your flight and follow the prompts)
- By phone at +1-800-JETBLUE
- Travel Agent Purchase: Contact your travel agent directly.
- Award Tickets: To change an award ticket:
- First, cancel it online.
- Then, contact TrueBlue directly. Your TrueBlue points will be credited back to your account, and any cash or card payments will be credited to your JetBlue Travel Bank account. Note that award flight redemption rates may fluctuate.
How to Change Your JetBlue Flight Online
To change your flight online through Manage Trips:
- Go to JetBlue.com.
- Select the Manage Trips tab.
- Enter your confirmation code and last name.
- Click on the Find Flight button.
- Choose the flight you want to change.
- Follow the prompts to modify your travel date, time, and/or destination.
You can also make changes via the JetBlue mobile app.
JetBlue Flight Schedule Change
If JetBlue changes your flight, your options depend on the change duration:
- Flight Change of 60 Minutes or Less:
- Voluntary changes may incur an increase in airfare and applicable fees.
- If eligible for a fee waiver, you can change or cancel without fees.
- Flight Change Between 61 and 119 Minutes:
- Travel on a different JetBlue flight on the same day, the day before, or the day after without additional charges.
- Cancel your flight and receive a JetBlue Travel Bank credit.
- Flight Change from Nonstop to Connecting or Stopover Flight (at least 2 hours):
- Travel on a different JetBlue flight within 7 days before or after your original flight without additional charges.
- Cancel your flight and receive a JetBlue Travel Bank credit.
- Cancel and receive a refund to your original form of payment.
Frequently Asked Questions on JetBlue Change Flight Policy
- How can I change my JetBlue flight for free?
You can change your flight for free if you have any of the following fares: Blue, Blue Plus, Blue Extra, or Mint, as long as you make the changes before your flight’s scheduled departure. Blue Basic fares incur a change fee of USD 100 for North America, Central America, and the Caribbean, and USD 200 for other routes, plus any fare difference. - Do you have to pay to change your flight on JetBlue?
You only need to pay to change your flight if you have a Blue Basic fare. All other fares (Blue, Blue Plus, Blue Extra, Mint) can be changed without a fee before departure. - How long do you have to change your flight for free?
You can make free changes (except for Blue Basic fares) up to the day before departure. For same-day confirmed changes for Blue, Blue Plus, and Mint fares, a flat fee of USD 75 applies, unless you are a Mosaic member or traveling on a Blue Extra fare. - Can I change a flight I already booked?
Yes, as long as you do it before the scheduled departure time. If a refundable ticket is not modified before departure, it will be converted into a JetBlue Travel Bank Credit. - How much does JetBlue charge to change a flight date or time?
Changes are subject to the fare difference and change fees for Blue Basic fares:- USD 100 per passenger for North America, Central America, and the Caribbean.
- USD 200 per passenger for all other routes.
- For other fares, only the fare difference applies.
You can view the change fee for your itinerary by selecting Change Itinerary under Manage Trips. Changes must be completed by you. For changes with JetBlue’s partner airlines booked via JetBlue, contact JetBlue. TrueBlue and Cash + Points bookings must be canceled and rebooked.
Changing Fare Types and Ticket Refundability
Yes, you can switch a nonrefundable ticket to a refundable one, or vice versa, before your flight’s departure, provided you pay any applicable fare differences and change fees, if any. After making the change, your new ticket will be subject to the fare rules of its new category.
You can also upgrade or downgrade your fare type, such as changing from Blue Basic to Blue or from Blue to Mint, anytime before departure by paying the fare difference and any associated change fees.
For discounted fares, please contact JetBlue for assistance with the booking.
Changing Flights Booked Through Another Airline
To modify a flight booked through another airline or partner, you need to contact the original booking source—whether that’s JetBlue, the airline partner, or your travel agency. For tickets booked through Spirit Airlines, you must reach out to them directly.
Changing Flights Booked Through a Travel Agency
In some cases, you may be able to make changes online via Manage Trips on JetBlue.com. If this is not possible, you will need to contact your travel agent for assistance.
For changes to third-party bookings made through JetBlue, a one-time fee of USD 50 per ticket will apply.
Modifying Extras Purchased with Your Ticket
If you’ve added extras to your ticket online via Manage Trips, you cannot remove or get a refund for these extras unless you cancel your entire itinerary. The pet fee, however, can be refunded before the scheduled departure time.
If you change your flight, any extras you purchased will be refunded to your original form of payment. You will need to repurchase any extras for your new flight if desired.
What If JetBlue Changes My Flight Schedule?
If JetBlue alters your flight schedule and you accept the new arrangements, you may still be allowed one complimentary change to your itinerary, depending on the circumstances.
