Qatar Airways Flight Change Policy

Qatar Airways’ flight change policy provides passengers with flexible and convenient options. You can modify your booking, including changes to travel dates, times, destinations, or cabin class, via the airline’s website, mobile app, or other channels.

The policy covers all fare types, and Qatar Airways offers a one-time fee waiver for most fares, excluding Lite fares. If there is a fare difference, you can either pay the difference or use a refund voucher toward a new booking.

Key Highlights of Qatar Airways Flight Change Policy

Here is an overview of the key aspects of Qatar Airways’ change flight policy:

• If Qatar Airways delays or cancels your flight, is unable to provide a seat on a confirmed booking, fails to stop at your destination or stopover, or causes you to miss a connecting flight with a confirmed reservation, you have the option to:
  • Travel on another Qatar Airways flight at no extra cost.
  • Be rebooked on another carrier to your destination for free.
  • Use surface transportation to reach your destination at no additional charge.

Note: If an alternative travel method is more expensive, you won’t be charged for the higher amount. If it’s less expensive, you’ll receive a refund for the difference.

• For schedule changes (planned cancellations or flight modifications occurring more than a day before the first affected flight), you can:
  • Rebook on an alternative flight at no extra cost.
  • Request a full refund for the unused portion of your ticket.

Qatar Airways Flight Change Options by Fare Type

• Economy Class:
  • Economy Lite (W): Modifiable with a fee.
  • Economy Classic (O, T, Q, N): One free change.
  • Economy Convenience (S, V, L, M, K): Up to two free changes.
  • Economy Comfort (H, B, Y): Unlimited free changes.
• Business Class:
  • Business Lite (P): Modifiable with a fee.
  • Business Classic (R): One free change.
  • Business Comfort (I, D): Up to two free changes.
  • Business Elite (C, J): Unlimited free changes.
• First Class (Elite) Fares:
  • First Class/Elite (A, F): Unlimited free changes.

If you notify Qatar Airways 2–3 hours before departure that you wish to offload from your flight, and this does not delay the flight or inconvenience other passengers, you may be allowed to make changes to your ticket. You’ll be charged either USD 150 or the applicable no-show fee, whichever is higher.

Special Conditions for Changing Flights

• Medical Reasons: If a medical condition prevents you from traveling, you can postpone your flight without penalty until you’re ready, provided you present a valid medical certificate.
• Death of a Close Relative: In the event of a close relative’s death, you can postpone your flight by up to 45 days without penalty, with a valid death certificate.
• Force Majeure: In case of extraordinary circumstances, inform Qatar Airways as soon as possible to reschedule your travel at the same fare later.

For voluntary changes, passengers must pay any fare difference between the original and new booking, in addition to any applicable change fees.

Qatar Airways International Flight Date Change Fees

For Economy Lite fares, Qatar Airways typically charges between USD 100 – 125 per passenger to change an international flight date if done online, depending on your route. If you choose to make the changes through a Qatar Airways ticketing office, call center, or airport counter, an additional non-refundable service fee starting at USD 25 will apply.

However, flight changes are free for the following fare categories:

• Economy Class:
  • Classic fares (O, T, Q, N)
  • Convenience fares (S, V, L, M, K)
  • Comfort fares (H, B, Y)
• Business Class:
  • Classic fares (R)
  • Comfort fares (I, D)
  • Elite fares (C, J)
• First Class (Elite):
  • Elite fares (A, F)

Note: For flights to or from the United States, you can hold your booking for 24 hours without payment. After purchasing and ticket issuance, the regular fare rules will apply.

Qatar Airways Flight Change Rules

These rules apply to all tickets with Qatar Airways:

• Any changes to flight dates or routes must be made at least 3 hours before departure.
• To avoid additional costs, rebook in the same fare class as your original ticket.
• Passengers are responsible for paying any fare differences, taxes, and surcharges.
• Tickets purchased directly from Qatar Airways can be changed online or via phone.
• Tickets booked through third parties must be changed or canceled through those agents.
• For flights to Australia, changes must be made at least 3 days before departure.
• Name changes are not allowed, though minor name corrections are permitted.

Flight Change Policy for Privilege Club Members

Qatar Airways Privilege Club members have specific change fee policies based on their membership status:

• For award tickets changed at least 24 hours before departure:
  • Platinum/Gold main members: No change fee.
  • Silver/Burgundy members and guests of Platinum/Gold members: USD 25 fee.
• For award tickets changed 3–24 hours before departure:
  • Platinum/Gold main members: No change fee.
  • Silver/Burgundy members and guests of Platinum/Gold members: USD 100 fee.
• For award tickets changed within 3 hours of departure (or post-departure):
  • It will be considered a no-show, forfeiting your Qmiles/Avios and any cash payment.
  • Only government and airport taxes will be refunded.

End of Free Flight Rebooking Due to COVID-19

The temporary free rebooking options under Qatar Airways’ COVID flight change policy have now ended. These relaxations applied to tickets issued on or after March 1, 2019, with travel completed by September 30, 2022. During that time, passengers could:

• Change the travel date or destination for free, provided they stayed within the same cabin class and covered any fare or fee differences.
• Rebook flights as often as needed without incurring penalties.

How to Change Your Flight on Qatar Airways

You can modify your Qatar Airways flight either online or by phone. If your ticket was booked directly with the airline, you can make changes online through the Manage Booking or My Trips section on Qatar Airways’ website.

How to Change Your Qatar Airways Flight Date (or Time/Destination) Online:

To change your flight date, time, or destination online, follow these steps:

1. Visit the Qatar Airways website.
2. Go to the Manage Booking section.
3. Enter your booking reference number and last name to retrieve your booking.
4. Follow the prompts to make the necessary changes.

How to Change a Qatar Airways Flight Booking Online

If you purchased your ticket through the Qatar Airways website, mobile app, call center, or at a ticket counter, you can easily change your travel details online. This includes modifying the date, time, or destination of your flight via the “Manage Booking” section. Here’s how to do it:

1. Visit Qatar Airways’ website and click on Manage Booking or My Trips.
2. Enter your booking reference (PNR) or E-ticket number, along with your last name.
3. Click the Find Booking button.
4. Select Modify Flights (if this option is not available, you will need to contact the nearest Qatar Airways office for assistance).
5. Follow the prompts to choose your new flight and pay any fare differences if applicable.

Additionally, you can make flight changes via the Qatar Airways mobile app.

Changing a Qatar Airways Flight by Phone

To change your flight over the phone, contact your local Qatar Airways office at one of the numbers listed below. Make sure to have your booking reference, E-ticket number, passport details, and other travel information ready.

• United States: +1 312 392 3679 (24/7)
• Canada: +1-888-366-5666 (Weekdays: 9am – 6pm, EST)
• Qatar: +974 4023 0000 (24/7)

For customer service contacts in other countries, visit the Qatar Airways booking page.

Frequently Asked Questions (FAQs) on Qatar Airways Flight Change Policy

1. What is the Qatar Airways flight change policy for passenger illness? If you’re unable to travel due to illness, Qatar Airways allows you to postpone your flight without penalty. You’ll need to provide a valid medical certificate as proof.
2. What is Qatar Airways’ flight change policy in case of a relative’s death? If a close relative passes away, you can postpone your flight without penalty for up to 45 days from the date of death, with a copy of the death certificate as proof.
3. Can I change my flight after booking on Qatar Airways? Yes, you can change your flight as long as you make the changes at least 3 hours before departure.
4. Is it possible to change my Qatar Airways flight date and time? Yes, you can modify your flight date and time at least 3 hours before departure. A fee may apply depending on your fare type.
5. What is the cost to change flight dates on Qatar Airways? For Economy Lite fares, the fee is typically between USD 100 – 125 per passenger if changed online. Additional service fees apply if changes are made through other channels.
6. Can I change my flight for free on Qatar Airways? Yes, flight changes are complimentary for non-Lite fares such as Economy Classic, Business Elite, and First Class, though you may need to cover fare differences.
7. How can I change my Qatar Airways flight? You can change your flight online through the “Manage Booking” section or via the mobile app, or by contacting Qatar Airways directly.
8. What is the Qatar Airways flight change fee? The fee ranges from USD 100 – 125 for Economy Lite fares. Other fare categories often allow one free change.
9. What are the rules for changing flight dates with Qatar Airways? Changes must be made at least 3 hours before departure, and passengers may need to pay any fare differences.
10. Can I change my return flight date? Yes, you can change your return flight date as per Qatar Airways’ rescheduling policy.
11. How much is the service fee for flight changes via phone or ticket offices? Service fees for making changes via phone or ticket offices start at USD 25.
12. Are there any free flight change options for Privilege Club members? Platinum and Gold members can change award tickets for free, while Silver and Burgundy members may incur fees based on the timing of the changes.
13. What if I miss my flight? Can I reschedule? If you inform Qatar Airways at least 2-3 hours before departure, you may be able to reschedule, though a fee may apply.
14. Can I hold a flight booking without payment? For flights to/from the U.S., you can hold your booking for 24 hours without payment.
15. Can I make name changes on a Qatar Airways ticket? Name changes are generally not allowed, though minor name corrections can be made.
16. Can I change my flight if affected by a Force Majeure event? Yes, you can reschedule your flight without penalty if impacted by a Force Majeure event by informing Qatar Airways at the earliest opportunity.
17. How can Privilege Club members change award tickets? Platinum and Gold members can change award tickets without fees if done at least 24 hours before departure, while Silver and Burgundy members may incur fees.
18. What happens if I don’t show up for my flight? If you are a no-show, any Qmiles/Avios and cash payments will be forfeited, but government and airport taxes will be refunded.
19. Can I change my Qatar Airways flight at the airport? Yes, you can make changes at the airport ticket counter, subject to availability and fees.
20. What if I need to change my flight after checking in? If you inform Qatar Airways before departure, they may allow changes without causing delays, though a no-show fee may apply.

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