JetBlue Name Correction and Change Policy

JetBlue Name Correction and Change Policy: What You Need to Know

JetBlue Name Correction Policy

JetBlue Airlines offers a name correction policy that allows minor corrections free of charge. This includes fixing typos or misspellings in the passenger’s name, provided the correction adheres to the following conditions:

1. Correction Only: Corrections are limited to fixing minor errors, such as typos, and do not involve changing the passenger’s name.
2. One-Time Free Correction: A single correction is allowed without a fee, provided:
   • There is no substitution of one passenger for another.
   • No changes are made to the flight, travel date, fare class, or fare basis codes.
3. Legal Name Corrections: Corrections due to marriage, divorce, or adoption are permitted for JetBlue-operated flights (B6/279), but the ticket must be reissued.

JetBlue Name Change Policy

Unlike name corrections, name changes are not allowed once a ticket has been issued. Instead, JetBlue allows for the transfer of a ticket to another passenger under specific conditions:

1. Ticket Transfer: To transfer a ticket:
   • Cancel the existing ticket and keep it open.
   • Book a new ticket for the new passenger at the current fare.
   • Use the open ticket to process a voluntary exchange or reissue.
   • Pay the change fee and any fare difference.
2. Name Change Restrictions:
   • Changes of name that involve substituting one passenger for another are treated as a name change and are subject to the JetBlue name change policy.
   • Transfers are only permitted if the airline is JetBlue (B6/279) and all flights are operated or validated by JetBlue or its interline partners.

Mid-Travel Name Corrections

For tickets issued under JetBlue, if a name correction is needed due to a mistake that wasn’t fixed before the first leg of the journey:

1. Correction Process:
   • The correction can be made on the original ticket or a new PNR may be issued if needed.
   • The fare class will remain the same or be adjusted to the lowest available class if necessary.
   • Name changes must match the birth date on the original booking, as TSA regulations prohibit simultaneous changes to name and birth date.

Name Correction Policy for Interline/Codeshare Flights

For tickets involving JetBlue and interline or codeshare partners:

1. Conditions for Corrections:
   • The validating carrier must be JetBlue (B6/279).
   • All flights must be operated or validated by JetBlue or its interline partners.
   • Corrections are subject to approval from the operating airline, and any additional corrections will incur change fees.
   • Name corrections cannot include changes to the birth date or gender.
2. Approval and Reissue:
   • Minor corrections may be allowed mid-travel if agreed upon by the operating airline.
   • Changes involving birth dates or gender are considered a name change and subject to the standard name change policy.